Appendix A — San Francisco Fire Department Volunteer Code of Conduct

A.0.1 POLICIES:

Purpose of Volunteer Policies

These policies are written to provide overall guidance and direction to staff and volunteers engaged in volunteer involvement and management efforts. These policies do not constitute, either implicitly or explicitly, a binding contractual or personnel agreement. The City and County of San Francisco (“the City”) and San Francisco Fire Department (“SFFD”) reserves the exclusive right to change any of these policies at any time and to expect adherence to the changed policy. Changes to or exceptions from these policies may only be granted by the Chief of Department, and must be obtained in advance and in writing. Areas not specifically covered by these policies shall be determined by the Neighborhood Emergency Response Team (NERT) Program Coordinator.

Definition of ‘Volunteer’

A “volunteer” is anyone who, without compensation beyond approved reimbursement, performs a task at the direction of and on behalf of the SFFD. SFFD must officially accept the “volunteer” prior to performance of the task. Volunteers are not “employees” of the SFFD, nor are volunteers given special considerations for employment.

Definition of ‘the Agency’

Any reference to the agency in this document refers to the San Francisco Fire Department (SFFD)

NERT Volunteer and ‘Active Status’

A NERT volunteer is a person trained by the SFFD in compliance with the Federal Community Emergency Response Team (CERT) Guidelines. Upon completion of basic training, volunteers are registered as California Disaster Service Worker Volunteers (DSWVP) and issued an identification card valid for 2 years. To remain in an “Active Status” volunteers must maintain their training by attending, at minimum, the NERT refresher training. A new ID card will be issued at that time. “Active” volunteers are encouraged to attend at least two advanced training classes and participate in at least two practice drills and exercises. NERT training is the basic qualification for SFFD volunteers in the following categories: San Francisco Fire Department Civilian Volunteer (MRC), Animal Care & Control Disaster Animal Rescue Team (DART) and San Francisco Police Department Auxiliary Law Enforcement Response Team (ALERT).The information contained in this code of conduct applies to NERT volunteers in all capacities.

Service at the Discretion of the Agency

A volunteer is accepted in to service at the discretion of the agency and with the understanding that such service is revocable at will and at the sole discretion of the agency. The volunteer may at any time, for whatever reason, decide to sever the volunteer’s relationship with the agency. Notice of such a decision should be communicated as soon as possible to the NERT program coordinator. NERT equipment and ID shall be returned at that time.

Volunteers expressly acknowledge that the permission granted hereunder is entered into at the discretion of the program and is freely revocable by SFFD and in view of such fact volunteers expressly assume the risk of making any expenditure in connection with this permission, even if such expenditures are substantial.

Representing NERT

Volunteers are asked not to contact organizations or individuals on behalf of NERT unless they are given express written directions to do so by the NERT Program Coordinator. Prior to any action or statement which might significantly affect or obligate the SFFD, volunteers should seek prior consultation and approval from the NERT Program Coordinator. These actions may include, but are not limited to, public statements to the press, coalition or lobbying efforts with other organizations, or any agreements involving contractual or other financial obligations. Volunteers are authorized to act as representatives of the agency as specifically indicated within their job descriptions and only to the extent of such written specifications.

Inappropriate use of NERT Membership

Volunteers will not use membership in NERT, or NERT-identified items, to gain favors, access or preferential treatment or to influence others for any purpose other than engaging in authorized emergency activities.

ConfidentialityVolunteers are responsible for maintaining the confidentiality of all proprietary or privileged information to which they are exposed while serving as a volunteer, whether this information involves a single staff, volunteer, client, or other person or involves overall agency business. Failure to maintain confidentiality may result in termination of the volunteer’s relationship with the SFFD or other corrective action.

Screening/Reference Checks

For some assignments, volunteers may be subject to a criminal background check. Volunteers will be screened if they opt in to such positions.

Copyright/Ownership IssuesMaterial produced by volunteers for the SFFD, including graphics materials, web page designs, narratives, research, compilations, instructional texts, etc., becomes the property of the SFFD upon submission. Volunteers hereby grant SFFD, the City and to City’s agents, contractors and assigns, in an unlimited, exclusive and irrevocable license the right to use in whole or in part, screen, post, copy, display and distribute materials produced by volunteers in connection with this volunteer opportunity, in all forms and media as well as for any other City purpose, including but not limited to promotional uses. Volunteers agree to indemnify and hold SFFD and the City harmless from any losses and liabilities (including attorney’s fees) for any copyright infringement or any other claims arising out the materials produced by volunteers. Volunteers will receive credit for these contributions.

Contacting Other VolunteersNERT volunteers are required to interact with each other to coordinate NERT activities. We expect all such communications among volunteers to follow general etiquette guidelines and address each other in a professional and business like manner. The NERT Program Coordinator will not share contact information about a volunteer with another volunteer without a signed Confidentiality of Use form on file. We encourage volunteers to use common sense when communicating with other volunteers.

Inappropriate Communications

If at any point you receive any e-mail that you feel is inappropriate, for any reason and you believe you have received it in conjunction with your involvement with NERT, please forward the email and other details about the communication to the NERT Program Coordinator immediately.

Online Safety

The safety of our volunteers is important to us. To that end, the SFFD will not release a volunteer’s phone number, age or other personal information to anyone outside of our organization including advertising requests or other City agencies. We do list volunteers who have agreed to be neighborhood coordinators on a page on our Web site. We are happy to remove any or all of this information for a particular volunteer per written request. Please note that we do not make your e-mail address a “live link” on this page – this is to prevent spambots from harvesting your address to send you mass unsolicited junk e-mail advertisements.

Ending Your Volunteer Role

You can cease volunteering with NERT at any time. You may stay subscribed to the e-mail lists as long as you wish, regardless of your volunteering status with NERT. If you wish to unsubscribe, please send us an e-mail to let us know that you will no longer be volunteering with us.

Dismissals of Volunteers

Volunteers who do not adhere to the rules and procedures of the agency, ignore the orders of the program coordinator or their designee, or who fail to satisfactorily perform their volunteer assignment are subject to immediate suspension pending termination. Termination will be reviewed and approved by the NERT Advisory Board. Possible grounds for termination may include, but are not limited to, the following: inappropriate communication or email (i.e. non-business like behavior that may be viewed as rude or unprofessional) with the SFFD, other volunteers or the public on behalf of NERT; creating conflict, gross misconduct or insubordination; theft of property or misuse of agency materials; abuse or mistreatment of staff or other volunteers; use of NERT membership to gain access, preferential treatment or favors; failure to abide by agency policies and procedures, and failure to satisfactorily perform assigned duties.

Scope of Volunteer Activity

NERT volunteers will only act within the scope of their training.

AGREEMENT:

  • NERT members are accepted in to service at the discretion of the agency and with the understanding that such service is revocable at will and at the sole discretion of the agency
  • NERT, MRC and SFDC members must be officially deployed and assigned to work in an official capacity by their NERT Program Coordinator or designee in order to ensure compliance with the DSWVP. In the case of a Type I catastrophic event, volunteers should follow the self-activation procedures contained in the student manual and in the Field Operations Guide book.
  • NERT, MRC and SFDC members will only undertake activities that are within their physical capabilities, within the scope of their training, and will not take risks that are likely to cause injury to themselves or others.
  • The use or possession of any alcoholic beverages and non-prescription drugs is strictly prohibited by any member involved in NERT, MRC and SFDC activities. This includes prior to and during response, trainings, exercises, meetings, and special events.
  • Use of, or carrying of, any firearms or other weapons (solely intended to cause injury to others) is strictly prohibited by any member involved in NERT, MRC and SFDC activities. This includes prior to, and during response, trainings, exercises, meetings, and special events.
  • NERT, MRC and SFDC I.D. cards, vests and hard hats will only be worn during official NERT, MRC and SFDC activated activities. In addition, you will not use your membership in NERT, or your NERT-identified items, to gain access, favors or preferential treatment or to influence others for any purpose other than engaging in authorized emergency management activities.
  • Equipment and emergency gear issued to NERT members must be maintained in good working condition, and must be stored in a place that will prevent items from being used by unauthorized persons.
  • Equipment and emergency gear issued to NERT members MUST be worn for all drills and activations or the NERT member may either be placed in an observatory role or asked to leave at the discretion of the supervisor.
  • NERT, MRC and SFDC members will not use their membership in this program or their identification cards to gain favors, preferential treatment, or to influence others for any purpose other than emergency preparedness.
  • NERT, MRC and SFDC members must not receive compensation for any services rendered during their time of activation.
  • NERT, MRC and SFDC members shall avoid conflict of interest situations and refrain from actions that may be perceived as being in conflict with the interests of the SFFD, NERT and any organization in which the individual has a personal, business, or financial interest. Volunteers should reveal any potential or actual conflicts of interest as they arise.
  • NERT, MRC and SFDC members will not operate any vehicles or machinery not owned by them, unless assigned to do so by SFFD personnel.
  • NERT, MRC and SFDC members will not represent themselves in a capacity that exceeds their status in their NERT, MRC and SFDC Program.
  • NERT, MRC and SFDC members shall treat all individuals with a sense of dignity, respect, and worth. Make a personal commitment to be nonjudgmental about cultural differences, living conditions and the life-style of each person with whom they work.
  • NERT, MRC and SFDC members will treat each other with courtesy, sensitivity, tact, consideration, and humility and respect each other in all activities and communication.
  • NERT, MRC and SFDC members shall avoid profane and abusive language and disruptive behavior that is dangerous to self and others.
  • The program coordinator is the NERT, MRC and SFDC volunteer commander. Programmatic and procedural decisions and authorization shall be determined by the program coordinator. Volunteers will follow the direction of the program coordinator or their designee. During NERT activation, volunteers shall follow the chain of command procedures contained in the student manual and in the Field Operations Guide book.
  • NERT, MRC and SFDC members will not preach to anyone or pressure anyone to accept any particular political, cultural, or religious beliefs
  • Reported negative behaviors may result in termination of your volunteer position in NERT, MRC and SFDC

In return, you can expect to:

  • Be treated with respect and courtesy.
  • Be provided with a safe atmosphere in which to volunteer.
  • Be provided with necessary training opportunities.
  • Be appreciated for your contributions to the NERT organization.

In an emergency, the final responsibility for health and safety belongs to the individuals and their families. Neither NERT/MRC/SFDC nor the San Francisco Fire Department can guarantee that the plans outlined in the NERT response guidelines will be executed as written. The essence of disaster is its unpredictability and we cannot promise that we will be able to provide the level of help that we would wish. Nevertheless, in disaster it is quite common for people to come together for help and comfort. The purpose of NERT is to facilitate that coming together, to guide the planning process and provide information. The benefit to all of us in participating and contributing to the organizing effort before disaster strikes is that, when the disaster does happen it will help San Francisco return to normal as quickly as possible.

I, _____________________________________________________, do hereby certify that I have PRINT CLEARLYread, understand and agree to comply with the code as it is set forth. I understand that failure on my part to comply with any of the rules or the volunteer agreement could result in the termination of my volunteer service on the Neighborhood Emergency Response Team, MRC and or the SFDC. I further understand that if I am removed from service, it is my responsibility to return all issued equipment and materials that I have received from the NERT program. If I fail to return the equipment or materials, I agree to pay the cost to replace any items not returned.

Member SignatureNERT Program Manager/Designee (witness) DATE

In case of emergency, contact: (____) __________________________________________________

Phone numberrelation

A.1 NERT Staging AreasThis directory is for the private use of NERT members only. Any other use is strictly prohibited. After a disaster occurs,report to your neighborhood staging area, not a Fire Station. The NEIGHBORHOOD COMMAND POST is the NERT command for your neighborhood. The BATTALION STATION is the SFFD command for your NERT team. NERT teams establish a connection with Battalion via Ham Radio or runner. You will find contact for your neighborhood coordinator at https://sf-fire.org/neighborhood-teams. NO coordinator? Call 415-970-2022 to volunteerThis directory is for the private use of NERT members only. Any other use is strictly prohibited. After a disaster occurs,report to your neighborhood staging area, not a Fire Station. The NEIGHBORHOOD COMMAND POST is the NERT command for your neighborhood. The BATTALION STATION is the SFFD command for your NERT team. NERT teams establish a connection with Battalion via Ham Radio or runner. You will find contact for your neighborhood coordinator at https://sf-fire.org/neighborhood-teams. NO coordinator? Call 415-970-2022 to volunteer

Marina, BATTALION 4Moscone Playground, Chestnut @ BuchananMidtown Terrace/Clarendon Corridor, Forest Knolls BATTALION 8Playground Olympia @ Clarendon Mission, BATTALION 6Niños Unidos, 23rd St @ Treat* ****Mission BaySee South Beach Mission Dolores, BATTALION 6See MissionDolores Park stairs, 19th/Dolores Mission Terrace/Outer Mission, BATTALION 9Balboa Park, San Jose @ Ocean Mt. Davidson/Miraloma, BATTALION 9Miraloma Playground, Omar @ Sequoia Nob Hill, BATTALION 1Huntington Sq Park, California @ Taylor ****Noe Valley, BATTALION 6Noe Courts, Douglass @ 24thNorth Beach, BATTALION 1N.B Playground - Powell @ LombardNorth of Panhandle, BATTALION 7Panhandle, Oak @ MasonicOceanview, BATTALION 9See Ingleside Heights Outer /Central Richmond, BATT 7Washington High School, 31st/Geary Pacific Heights, BATTALION 4See Lower Pacific HeightsLafayette Park, Gough @ SacramentoMarina, BATTALION 4Moscone Playground, Chestnut @ BuchananMidtown Terrace/Clarendon Corridor, Forest Knolls BATTALION 8Playground Olympia @ Clarendon Mission, BATTALION 6Niños Unidos, 23rd St @ Treat Mission BaySee South Beach Mission Dolores, BATTALION 6See MissionDolores Park stairs, 19th/Dolores Mission Terrace/Outer Mission, BATTALION 9Balboa Park, San Jose @ Ocean ****Mt. Davidson/Miraloma, BATTALION 9Miraloma Playground, Omar @ Sequoia Nob Hill, BATTALION 1Huntington Sq Park, California @ Taylor Noe Valley, BATTALION 6Noe Courts, Douglass @ 24thNorth Beach, BATTALION 1N.B Playground - Powell @ LombardNorth of Panhandle, BATTALION 7Panhandle, Oak @ MasonicOceanview, BATTALION 9See Ingleside Heights Outer /Central Richmond, BATT 7Washington High School, 31st/Geary Pacific Heights, BATTALION 4See Lower Pacific HeightsLafayette Park, Gough @ SacramentoFisherman’s Wharf/N. Waterfront, BATTALION 1 FW Community Benefit District, Aquatic park ****Financial District North, BATTALION 1Sydney G. Walton Sq., Front @ JacksonForest Hill Ext/ Forest Hill, BATT 8Triangle Park, Laguna Honda/BalcetaGlen Park, BATTALION 6Glen Park Rec Center Haight/Ashbury, BATTALION 5Panhandle, Masonic @ OakHayes Valley, BATTALION 2Patricia’s Green, Octavia@Hayes Ingleside, BATTALION 9St. Emydius lot, De Montfort @ Jules Ingleside Heights, BATTALION 9Parking Lot, 640 PalmettoIngleside Terrace, BATTALION 9Junipero Serra Blvd.@MercedesInner Richmond, BATTALION 7Mt. Lake Park, Lake@9th Ave. Inner Sunset, BATTALION 8Golden Gate Park, 7th Ave @ Lincoln Lakeside, BATTALION 9 (see Stonestown)Serra Playground, Stonecrest Drive Laurel Heights, BATTALION 4see lower Pac HeightsLaurel Hill Playground, Euclid/CollinsLower Pac Heights, BATTALION 4Hamilton Field Post St @ Scott St Lone Mountain, BATTALION 7Contact North Panhandle Ewing Terrace Fisherman’s Wharf/N. Waterfront, BATTALION 1 FW Community Benefit District, Aquatic park ****Financial District North, BATTALION 1Sydney G. Walton Sq., Front @ JacksonForest Hill Ext/ Forest Hill, BATT 8Triangle Park, Laguna Honda/BalcetaGlen Park, BATTALION 6Glen Park Rec Center Haight/Ashbury, BATTALION 5Panhandle, Masonic @ OakHayes Valley, BATTALION 2Patricia’s Green, Octavia@Hayes Ingleside, BATTALION 9St. Emydius lot, De Montfort @ Jules Ingleside Heights, BATTALION 9Parking Lot, 640 PalmettoIngleside Terrace, BATTALION 9Junipero Serra Blvd.@MercedesInner Richmond, BATTALION 7Mt. Lake Park, Lake@9th Ave. Inner Sunset, BATTALION 8Golden Gate Park, 7th Ave @ Lincoln Lakeside, BATTALION 9 (see Stonestown)Serra Playground, Stonecrest Drive Laurel Heights, BATTALION 4see lower Pac HeightsLaurel Hill Playground, Euclid/CollinsLower Pac Heights, BATTALION 4Hamilton Field Post St @ Scott St Lone Mountain, BATTALION 7Contact North Panhandle Ewing Terrace Alamo Square, BATTALION 2Alamo Square Tennis CourtsAnza Vista, BATTALION 7See North Panhandle ****Balboa Ter./Mt Davidson Manor, BATT 9Aptos Middle School Field, Aptos @ Ocean Bayview/Hunters Point, BATTALION 10M.L.King, Jr. Pool, 3rd @ Carroll Bernal Heights north, BATTALION 6Precita Park, Precita @ FolsomBernal Heights south, BATTALION 6Holly Park, Elsie @ Holly Park Circle Castro, BATTALION 6/2Eureka Valley Playground, Collingwood @ 18th Cathedral Hill/Japantown, BATT 2*** Chinatown, BATTALION 1Portsmouth Square* ****Civic Center, BATTALION 2Site to be determinedCole Valley/Ashbury & Parnassus Heights, BATTALION 5Grattan PlaygroundCow Hollow, BATTALION 4See MarinaDiamond Heights, BATTALION 6Christopher Recreation Area Duboce Triangle, BATTALION 2Duboce Park, Duboce@Steiner Eureka Valley, BATTALION 6/2See Castro Excelsior, BATTALION 9Crocker Amazon Park, Moscow@ France Alamo Square, BATTALION 2Alamo Square Tennis CourtsAnza Vista, BATTALION 7See North Panhandle Balboa Ter./Mt Davidson Manor, BATT 9Aptos Middle School Field, Aptos @ Ocean Bayview/Hunters Point, BATTALION 10M.L.King, Jr. Pool, 3rd @ Carroll Bernal Heights north, BATTALION 6Precita Park, Precita @ FolsomBernal Heights south, BATTALION 6Holly Park, Elsie @ Holly Park Circle Castro, BATTALION 6/2Eureka Valley Playground, Collingwood @ 18th Cathedral Hill/Japantown, BATT 2* Chinatown, BATTALION 1Portsmouth Square* ****Civic Center, BATTALION 2Site to be determinedCole Valley/Ashbury & Parnassus Heights, BATTALION 5Grattan PlaygroundCow Hollow, BATTALION 4See MarinaDiamond Heights, BATTALION 6Christopher Recreation Area Duboce Triangle, BATTALION 2Duboce Park, Duboce@Steiner Eureka Valley, BATTALION 6/2See Castro Excelsior, BATTALION 9***Crocker Amazon Park, Moscow@ France

Portola BATTALION 10Palega Park, Felton @ HamiltonPotrero Hill BATTALION 10Daniel Webster, Missouri @ 20thPresidio, BATTALION 4572 Ruger St near Lombard Presidio Heights, BATTALION 4Presidio Heights Playground, Clay@Laurel Rincon HillSee South Beach Russian Hill, BATTALION 1Helen Wills PlaygroundSouth Beach, BATTALION 3South Park between 2nd and 3rdSouth of Market, BATTALION 3Moscone - Yerba Buena GardensSt Francis Woods, BATTALION 9Terrace Green, Santa Clara @ TerraceStonestown, Park Merced, Lakeshore, BATT 9TBD Portola BATTALION 10Palega Park, Felton @ HamiltonPotrero Hill BATTALION 10Daniel Webster, Missouri @ 20thPresidio, BATTALION 4572 Ruger St near Lombard Presidio Heights, BATTALION 4Presidio Heights Playground, Clay@Laurel Rincon HillSee South Beach Russian Hill, BATTALION 1Helen Wills PlaygroundSouth Beach, BATTALION 3South Park between 2nd and 3rdSouth of Market, BATTALION 3Moscone - Yerba Buena GardensSt Francis Woods, BATTALION 9Terrace Green, Santa Clara @ TerraceStonestown, Park Merced, Lakeshore, BATT 9TBD UNIVERSITY PARTNERS:City College of San Francisco, BATT.9TBDSan Francisco State (SFSU) BATT 8Michael Beatty, mbeatty@sfsu.eduUCSF Campus NERT teams,Parnassus, BATT 7Mission Bay, BATT 3Laurel Heights, BATT 4Mission Campus, BATT 6eap@police.ucsf.edu USF Campus NERT (DERTS), Batt 7John Troccoe, jatroccoe@usfca.comUNIVERSITY PARTNERS:City College of San Francisco, BATT.9TBDSan Francisco State (SFSU) BATT 8Michael Beatty, mbeatty@sfsu.eduUCSF Campus NERT teams,Parnassus, BATT 7Mission Bay, BATT 3Laurel Heights, BATT 4Mission Campus, BATT 6eap@police.ucsf.edu USF Campus NERT (DERTS), Batt 7John Troccoe, jatroccoe@usfca.comSunnyside, BATTALION 9Sunnyside Recreation CenterSunset/Parkside, BATTALION 8Ortega Library, 39th @ OrtegaTenderloin, North of Market BATT 2 Boeddeker Park, Jones/EddyTelegraph Hill, BATTALION 1N. Beach Playground, Powell @ LombardTreasure Island, BATTALION 3Adjacent to Fire Station 48, 800 Avenue I at 10th StreetTwin Peaks, BATTALION 8See Midtown TerraceVisitacion Valley, BATTALION 9Community Center, 50 RaymondWest Portal/Inner Parkside, BATT 8Larson Park, 19th Ave @ Ulloa Western Addition, BATTALION 2Margaret S. Haywood ParkWestwood Park, BATTALION 9Montecito Green, Montecito @ PlymouthSunnyside, BATTALION 9Sunnyside Recreation CenterSunset/Parkside, BATTALION 8Ortega Library, 39th @ OrtegaTenderloin, North of Market BATT 2 Boeddeker Park, Jones/EddyTelegraph Hill, BATTALION 1N. Beach Playground, Powell @ LombardTreasure Island, BATTALION 3Adjacent to Fire Station 48, 800 Avenue I at 10th StreetTwin Peaks, BATTALION 8See Midtown TerraceVisitacion Valley, BATTALION 9Community Center, 50 RaymondWest Portal/Inner Parkside, BATT 8Larson Park, 19th Ave @ Ulloa Western Addition, BATTALION 2Margaret S. Haywood ParkWestwood Park, BATTALION 9Montecito Green, Montecito @ Plymouth

Battalion & Radio Frequency InformationBattalion & Radio Frequency InformationHam radio operators: Frequencies are subject to change. Contact the NERT office at 415-970-2022 for any questions.Ham radio operators: Frequencies are subject to change. Contact the NERT office at 415-970-2022 for any questions.BATTALIONAddressSimplexTeam TAC ch. BATTALION 1(STA 2) 1340 Powell St. 146.415 tone 100147.495 tone 100 BATTALION 2(STA 36) 109 Oak St.147.510 tone 100147.570 tone 100 BATTALION 3(STA 8) 36 Bluxome St.146.460 tone 100146.475 tone 100BATTALION 4(STA 38) 2150 California St.146.550 tone 100146.430 tone 100BATTALION 5(STA 21) 1443 Grove St.147.405 tone 100147.585 tone 100BATTALION 6(STA 11) 3880-26th St.147.435 tone 100147.555 tone 100BATTALION 7(STA 31) 441-12th Ave.147.540 tone 100146.445 tone 100BATTALION 8(STA 40) 2155-18th Ave.147.450 tone 100147.480 tone 100BATTALION 9(STA 15) 1000 Ocean Ave.146.505 tone 100147.585 tone 85.4BATTALION 10(STA 9) 2245 Jerrold 146.595 tone 100147.525 tone 100BATTALION 11The Presidio (BATT 4)147.435 tone 85.4146.490 tone 100TREASURE ISLAND147.465 tone 100146.535 tone 100* Low Power OnlyBATTALION 13Treasure Island147.465146.535National 2 meter Simplex Frequency146.520BATTALIONAddressSimplexTeam TAC ch. BATTALION 1(STA 2) 1340 Powell St. 146.415 tone 100147.495 tone 100 BATTALION 2(STA 36) 109 Oak St.147.510 tone 100147.570 tone 100 BATTALION 3(STA 8) 36 Bluxome St.146.460 tone 100146.475 tone 100BATTALION 4(STA 38) 2150 California St.146.550 tone 100146.430 tone 100BATTALION 5(STA 21) 1443 Grove St.147.405 tone 100147.585 tone 100BATTALION 6(STA 11) 3880-26th St.147.435 tone 100147.555 tone 100BATTALION 7(STA 31) 441-12th Ave.147.540 tone 100146.445 tone 100BATTALION 8(STA 40) 2155-18th Ave.147.450 tone 100147.480 tone 100BATTALION 9(STA 15) 1000 Ocean Ave.146.505 tone 100147.585 tone 85.4BATTALION 10(STA 9) 2245 Jerrold 146.595 tone 100147.525 tone 100BATTALION 11The Presidio (BATT 4)147.435 tone 85.4146.490 tone 100TREASURE ISLAND147.465 tone 100146.535 tone 100* Low Power OnlyBATTALION 13Treasure Island147.465146.535National 2 meter Simplex Frequency146.520

A.2 Nert Volunteer Involvement

NERT depends on its graduates before as well as after a disaster! Please help your neighborhood team. Return completed form to the Class Instructor/volunteer coordinator in attendance or mail to the NERT Program Office. (Address on back)PLEASE PRINT CLEARLY

Name____________________________________________ NERT class graduation date_________________________

Address__________________________________________________ SF Neighborhood___________________________

Email___________________________________ Cell Phone #________________________________________________

Check all that apply:

  • I want to join a neighborhood team, and am interested in:
  • being part of the team leadership (Coordinator, planning group member)
  • being a block captain
  • calling team members and NERT graduates in my neighborhood
  • attending team meetings and practices
  • hosting team meetings and practices
  • Learning Amateur Radio Operations
  • Teaching my neighbors about preparedness
  • Staffing a table at events to share NERT and preparedness
  • There is no team in my area. I want to start or help organize a team in my neighborhood
  • I have skills, training, or expertise that might be helpful to NERT. (These do not have to be disaster related.)

How did you hear about NERT________________________________________________________________________:

Please turn this form in at the end of NERT training or mail it at your convenience. Fold along the dotted lines, tape shut and adhere the proper postage.

Place Stamp Here

San Francisco Fire Department, N.E.R.T. Training

2310 Folsom Street

San Francisco, CA 94110

“.”

“.”

SAN FRANCISCO FIRE DEPARTMENT

NEIGHBORHOOD EMERGENCY RESPONSE TEAM TRAINING

A.3 Course Evaluation

Class Location:

Date of Training:

To assist the San Francisco Fire Department in the continuing review of this course, please complete after each class. Please submit this completed form after the 6th session. Score from 0 to 5, five being the highest score. Use the back, if you have additional comments. You may also use the QR Code above.

Thanks for your input.

CLASS CONTENT INSTRUCTOR PRESENTATION SPECIFIC COMMENTS

SESSION #1 Earthquake Awareness, Personal Preparedness, Mitigation 0 1 2 3 4 5 012345
SESSION #2 Hazards, Utilities, Firefighting Terrorism 0 1 2 3 4 5 01234 5
SESSION #3 Disaster Medicine Triage 0 1 2 3 4 5 012345
SESSION #4 Lifting Heavy Objects, Search & Rescue 0 1 2 3 4 5 012345
SESSION #5 Team Organization, Disaster Psychology 0 1 2 3 4 5 012345
SESSION #6 Final Exam, Hands-On Training 0 1 2 3 4 5 012345

San Francisco Fire Department N.E.R.T. Training 2310 Folsom Street – San Francisco, CA 94110-2011

(415) 970-2022 Fax: (415) 970-2020 www.sfgov.org/sffdnert** e-mail: **sffdnert@sfgov.org

Please turn this form in at the end of NERT training or mail it at your convenience. Fold along the dotted lines, tape shut and adhere the proper postage.

PlaceStampHerePlaceStampHere

San Francisco Fire Department, N.E.R.T. Training

2310 Folsom Street

San Francisco, CA 94110

Ready My Neighbors

How can neighbors check on each other during a major earthquake (disaster)?

This packet is designed to assist NERT Members reach out to their neighbors so they can develop a plan to check on and help each other during a major disaster.

Most civilians don’t know much about disaster preparedness or response. NERT Members can not only share their training but also include their neighbors in a plan for disaster preparedness and response.

It is a given that most people want to ensure their neighbors are safe after a disaster event. But most don’t have a plan of how to do it. This packet addresses ideas of how neighbors can check on and assist each other when normal communications don’t work.

What’s inside:

  • Checklist:
    • What to Do When an Earthquake or Disaster Happens.
    • This is a list you follow immediately following an earthquake (or other disaster). The emotional shock of an earthquake may be enough to alter one’s common sense thinking. Having a list can help resolve that.
  • Map/Roster of My Block
    • This can serve as both a roster of your neighbors AND a map of your block.
  • List of Skills/Knowledge
    • A list of skills, knowledge, and abilities of neighbors. It may be helpful to know who has skills such as caretaker, carpenter, etc.
  • List of Equipment/Supplies
    • A list of equipment/supplies that may be useful during this recovery period.
    • Equipment and supplies a neighbor are willing to share such as: fire extinguishers, medical supplies, a generator, ladder, tools, extra food/water supplies, etc.
  • TEAMS Task Guide Sheet
    • Instructions for the following TEAMS:
    • Command Center/Communications Center (Gathering Place)
      • A place where neighbors can organize and manage responses.
    • Care & Shelter Center (Separated from Command Center)
      • A place where neighbors in need can be cared for.
    • Response Teams:
      • Teams that go out to check on and assist neighbors.
  • Signs for front window/door.
    • Sample of signs that indicate whether you need assistance or that you are ok.

Ready My Neighbors

Checklist

What to Do When an Earthquake or Disaster Happens

☐Take Care of Yourself:

☐Duck, Cover, and Hold until shaking stops.

☐Use proper PPE (Personal Protective Equipment)

☐Is my space (home/office/etc.) safe:

Continuous structural evaluation (earthquake eyes).

Check for gas leaks and other hazards.

☐Monitor radio (EAS-Emergency Alert System)

☐Take care of family/loved ones (including pets); are they safe?

☐Treat Injuries.

☐Reunification plan:

☐Out-of-State Emergency Contact: ________________________________________________

☐Reunification Site1: ________________

☐Reunification Site2: ________________

☐Phone #: ________________________

☐Phone #: ________________________

☐Phone #: ________________________

☐Phone #: ________________________

☐Can I access my preparedness kit, equipment, and supplies.

☐Go Bag,

☐Fire extinguisher,

☐Disaster supplies: extra food, water supply, etc.

☐Check on my neighbors.

☐Place OK or Need Assistance sign on front of house.

☐Initiate Ready My Neighbors** plan to check on neighbors.**

Map / Roster of My Block

House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info: House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info:
House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info: STREET House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info:
House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info: House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info:
House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info: House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info:
House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info: House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info:

**Label: Command Post, Care & Shelter Center; Gas shut-offs; and other important site.

House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info: House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info:
House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info: STREET House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info:
House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info: House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info:
House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info: House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info:
House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info: House or Unit#: ______Adult names:Children names:Phone:Email:Pets (types):Special Needs/other info:

List of

SKILLS / KNOWLEDGE

First Aid Skills (name & house #) Child Care Skills
Elder Care Skills Search & Rescue Skills
Crises Counseling Skills Plumber Skills
Carpenter Skills Electrician Skills
Fire Fighting Skills Military/Service Skills
HAM Radio Operator Language Skills
Coordinating and Organizational Skills Pet/Animal Handling Skills

List of

EQUIPMENT / SUPPLIES

First Aid Supplies (name & house #) Fire Extinguisher
Tents/Spare Bedding Generator
Camp Stove/Grill Chain Saw
NOAA Weather Radio Walkie-Talkie/FRS/GMRS Radio
Ladder Crow Bar
Strong Rope Lighting
Animal Leashes and Crates Truck/SUV with Driver

TEAMS

Task Guide Sheet

Command Center/Communications Center (Gathering Place)

ADDRESS/LOCATION: _____________________________________________

  • This is where the Block Leader should operate from.
  • This is your predesignated site where your responding neighbors can meet to confirm plans, organize, and deploy teams as needed. Alternate sites should also be predesignated.
  • This is where the master Neighbor Roster should be updated, so all names on the Roster can be accounted for.
  • Designate a Communications Team
    • Monitor all communications between Teams.
    • Monitor Emergency Broadcasts (EAS -Emergency Alert System; local new station; etc.)
    • Decide how all (Teams and other neighbors) will communicate based on what devices are available and working. Post a sign so all know how to communicate. (i.e. “We will use channel #___ for communications.”) Whistles can be a low-tech alternative.
  • Create a large Public Bulletin Board. This can be used by both the Teams and other neighbors.

Care & Shelter Center (Separated from Command Center)

ADDRESS/LOCATION: _____________________________________________

  • This is your predesignated site for neighbors who may need to be cared for (Children, elderly, accessibility issues, etc.). Alternate sites should also be predesignated. This site should have enough separation from the command post so both can function properly.
  • Assign team members with appropriate skills to operate this area.
  • Update the Command Post so the Neighbors Roster can be kept up to date.

Response Teams:

  • Response Teams should deploy from AND report to the Command Post.
    • Minimum team size of TWO persons.
    • Safety first!! Review safety procedures, such as after-shock actions.
    • Goal of Response teams are to account for neighbors and to render assistance as needed. Suggested tasks:
    • Check for GAS leaks. DO NOT SHUT OFF UNLESS THERE IS A LEAK. Signs of a GAS leak: smell it; hear it; see the dials on the gas meter spinning faster than normal.
    • Prioritize most vulnerable neighbors first. Prioritize Red Signs.
    • Make contact with all neighbors on your list and render assistance as needed.
    • Mitigate any hazards. Rope off hazards so no gets hurt.
    • All tasks require YOUR SAFETY FIRST!

OK

NEED

ASSISTANCE

Green

Red

“.”

“.”

A.4 Notes Page

NOTES PAGE

Document Control Record

NERT Student Manual Doc # 3.0
Revision: Draft 1
Date: 29-Feb-2024

References

Hargono, A., Artanti, K., Astutik, E., Widodo, P., Trisnawati, A., Kusuma Wardani, D., & Lioni, E. (2023). Relationship between disaster awareness and disaster preparedness: Online survey of the community in Indonesia. Journal of Public Health in Africa. Retrieved February 29, 2024, from https://doi.org/10.4081/jphia.2023.2376